MONEY TRANSFER AGREEMENT

Version No. 1
This document was last updated on Febraury 01, 2024.

This Money Transfer Agreement (the "Agreement") is a legally binding agreement between PIKE PAYMENT SERVICES PROVIDER (the "Company", "we", "our") and You (the "User", "you", "your") which sets out the terms and procedure for transferring funds using the services of the Company (the "Service").

PLEASE READ THIS AGREEMENT CAREFULLY. BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND FULLY AGREE TO ALL THE TERMS OF THIS AGREEMENT. YOU MAY NOT USE THE SERVICE IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT.

By using the Service, you agree that you have read, understand, and unconditionally accept all the terms of this Agreement. If you do not agree to any provision of this Agreement, or you believe that any provision of this Agreement infringes on your rights, or in any other way puts you at a disadvantage, then you must immediately stop any use of the Service.

We constantly strive to improve our Service by providing you with new features and capabilities, so we may make changes to this Agreement from time to time. If we make changes, we will notify you in any way we can. At the same time, we recommend that you periodically check the date of the last update of this Agreement, indicated at the top of it, and, if it is updated, get acquainted with the new version of the Agreement.

ELIGIBILITY

By using the Service, you confirm that you have reached the required age in accordance with your personal law and that you have all the necessary powers and permissions for such use. If you are prohibited by your personal law from using our Service, you must refuse to use the Service, otherwise, you and only you will be solely responsible for using the Service in violation of the requirements of your personal law.

MONEY TRANSFERS

The Service provides you with the opportunity to transfer funds to your chosen recipients. Using the Service on a particular site, you give the Company an order to transfer funds to the recipient you specify.

CONDITIONS FOR MAKING A MONEY TRANSFER

You can use the Service to make a money transfer if the following conditions are met at the same time:

successful verification, if requested by the Company;
the Company has the technical capability to process your order;
compliance of the order with the limits set by the Company;
providing the Company with funds to process the order;
payment of remuneration to the Company.

THE PROCEDURE FOR VERIFICATION

In some cases, the Company may request information from you for the purpose of your verification. You must provide all the information requested by the Company. By providing information to the Company, you confirm that the information you provide is yours, accurate and reliable, and you agree to keep it up to date and update it in case any information changes. When entering into legal relations with you, the Company relies on the accuracy of the information provided by you.

We may check the information you provide from time to time. You hereby authorize us, directly or through third parties, to make any requests that we deem reasonably necessary to verify your identity and the information you provide, and to take any actions based on the results of such requests that we deem reasonably necessary to protect us from fraud.

You understand and agree that as a result of your verification, we may, at our sole discretion, refuse to use the Service without explaining the reasons for such refusal.

THE PROCEDURE FOR PROVIDING FUNDS

The Company makes money transfers using the money provided by you. To provide the Company with your funds, you can use one of the payment methods available in the Service. Please note that your financial institution may charge you a separate fee for using certain payment methods. Before using them, we recommend that you check the terms and conditions with your payment organization.

LIMITS

The Company has the right to unilaterally set and change limits on money transfers. Limits can be monthly, daily, for the number, amount or frequency of money transfers, as well as for making money transfers to certain categories of recipients. The Company has the right to refuse to make a money transfer if the limits set by the Company are violated as a result.

ORDER PROCESSING PROCEDURE

The Company provides Service on the basis of your direct orders. When providing Service, the Company processes your orders (to transfer the order to the payment partner for the purpose of its execution) in real time, no later than two (2) business day following the day it accepts your order. The Company has the right to prepare payment documents for the provision of Service, including in electronic form.

REMUNERATION OF THE COMPANY

The Company charges you a fee for making each money transfer. The Company calculates the amount of remuneration charged from you at the time you form an order for a money transfer and shows it in the Service. The Company's remuneration will be included in the total amount of authorization in excess of the amount of the money transfer. The company will withhold the remuneration immediately at the time of making the money transfer.

PROHIBITED USE

We strive to ensure that the Service is convenient and used by as many Users as possible, but there are areas of the possible use of the Service in which we would not want to participate for moral, ethical or other reasons.

We strictly prohibit using the Service to buy, sell, distribute, or pay for:

Any criminal activity:
- Incitement, solicitation or promotion of Hate/Violence/Racism/Religious persecution;
- Encouragement, promotion, facilitation or instructing others to engage in illegal activity, fraud or the sale of dangerous or hazardous goods;
- Encouragement, promotion and sale of prohibited goods and services:
  - Drugs/Illicit substances, steroids etc, and related drug paraphernalia;
  - Weapons, firearms and ammunition;
  - Cigarettes and any tobacco products;
  - Medications, dietary supplements;
  - Government ID’s or documents;
  - Stolen goods including digital and virtual goods;
  - Calling cards;
  - Fraudulent/deceptive marketing practices;
  - High Risk File hosting/sharing and cyberlockers;
Any form of high yield financial investments and get rich quick schemes:
- Pyramid or Ponzi schemes, matrix programs;
- Online trading services;
- Gambling business (casinos), betting, wagering on the Internet;
- Penny and Reverse Auctions.
Any form of violation of intellectual property rights:
- Infringe any duly registered copyrights/trademarks or other violation of intellectual property rights;
- Distribution of music, video, software and other products with no license issued by the copyright holder/authorized organization;
- Distribution of counterfeits, distribution of products without any certificates;
Any other goods that are prohibited or restricted by applicable law and/or the personal law of a User.

We reserve the right to monitor and analyze any information we receive from you at any time to identify the prohibited use of the Service. We reserve the right to terminate any use of the Service by you without notice if we determine that your use of the Service is related to prohibited use.

BLOCKING THE SERVICE

The Company has the right to block the ability to use the Service in the following cases:

if the Company suspects that you have violated the terms of this Agreement;
if the Company suspects unauthorized access to the service by third parties;
if the Company fulfills the requirements established by applicable law;
in case the Company fulfills the requirements of authorized state bodies.

Blocking the Service entails the termination of your ability to make money transfers.

TAXES

Generally, the Company does not carry out the calculation, withholding and payment of taxes. At the same time, the Company reserves the right to deduct and withhold a amount of any taxes, if such an obligation is imposed on the Company in accordance with applicable law. The Company has the right to request any tax information it needs from you, and a you undertakes to provide it within 2 (two) calendar days from the date of receipt of the corresponding request.

AS IS

The Service is provided on an "as is" basis. The Company does not provide any express or implied warranties with respect to the Service, including, but not limited to, guarantees that: the Service and its functionality meet your requirements and/or expectations, the use of the Service will increase your profit, the Service will operate continuously, quickly, reliably and without errors; the results that can be obtained using the Service will be accurate and error-free; all errors in the Service will be corrected immediately.

We make commercially reasonable efforts to ensure the operation of the Service around the clock, but we cannot guarantee that there will be no interruptions due to technical failures, or maintenance work, and we cannot guarantee the full and error-free operation of the Service.

Since the Service is at the stage of constant addition and updating of functionality, the form and nature of products and features provided may change from time to time without prior notice to the User.

LIMITATION OF LIABILITY

YOU CLEARLY UNDERSTAND AND AGREE THAT THE COMPANY AND ITS RESPECTIVE OFFICERS (EMPLOYEES AND REPRESENTATIVES) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY DAMAGES OR LOST PROFITS THAT RESULT FROM THE USE OR INABILITY TO USE THE SERVICE. YOU UNDERSTAND AND AGREE THAT UNDER ANY CIRCUMSTANCES, THE COMPANY'S LIABILITY TO YOU WILL BE LIMITED TO THE AMOUNT OF 50 EUR AND CAN ONLY BE IMPOSED ON THE COMPANY ON THE BASIS OF AN EFFECTIVE COURT DECISION.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its representatives (directors and employees) from any claims, liabilities, damages, judgments, costs, expenses, or fees (including reasonable attorneys' fees) arising out of your use of the Service, including your violation of this Agreement.

FORCE MAJEURE

The Company is released from liability for partial or complete failure to fulfill its obligations under this Agreement in the event of force majeure, i.e. circumstances of an extraordinary and unforeseen nature, beyond the control of the Company, such as: war (local, international), sudden and/or planned military attack by an enemy nation, army (regardless of whether war is declared or not), invasion; civil war, unrest and riots, strikes; a military coup; a flood, earthquake, fire, hurricane, tornado, lightning strike, landslide or other natural disasters of local, national or international scale; an epidemic or pandemic; an accident; death (including individual or group suicide) of specialists of the parties; the collapse of the economic and financial system of the world or local scale.

SURVIVAL

If any provision of this Agreement is found to be invalid or unenforceable under applicable law, such provision will be modified and interpreted to achieve the purposes of the provision to the greatest extent possible, and the validity and applicability of any other provision of this Agreement will not be affected.

THIRD-PARTY SERVICES

The Service may contain references or links to third-party services or resources, including information, materials, products, that we do not own or control. These services are provided by third parties and their use is governed by separate agreements. Any use of third-party services is at your own risk, and we do not accept any responsibility for the consequences of such use.

EXTERNAL LINKS

The Service may contain links to third-party websites that we are not owned or controlled. These links are placed in the Service solely for your convenience and any use of these links should be carried out by you at your own risk.

You should understand that the placement of such links in the Service does not mean that we know the content and approves the content posted on such links. We disclaim any liability in relation to your use of such links.

APPLICABLE LAW

This Agreement shall be governed by and construed in all respects in accordance with the laws of United Arab Emirates. Any dispute or difference arising between the Parties during the term of this Agreement, in connection with the validity, interpretation, termination, implementation or alleged breach of any provision of this Agreement shall be finally settled before the United Arab Emirates courts.

PRIVACY

The collection, processing and use of personal data provided by you in connection with the use of the Service are carried out by the Company in accordance with the Privacy policy.

NOTIFICATIONS

The Company and the User hereby agree that any emails, notifications, requests, and documents transmitted to each other through the Service will be considered properly sent and received.

If you have any suggestions, feedback, questions or complaints, you can send a corresponding message to our support team via the Service. Please include your name and any other information that will help us identify you in our Service.